Your information will never be sold, traded, or compromised.
Your information is safe with us
What information do we collect?
If you choose not to provide any personal information about yourself, we may not be able to fulfill a request you may have. If you provide personal information, you agree to provide true and accurate information and promptly notify us of any changes.
Email – contact form information / quote request form information
If you choose to correspond with us through email or through one of our contact forms, we may retain the content together with your email address and any other corresponding email addresses. We store this information for the sole purpose of communicating through email and it will not be used for any other purpose without your consent.
Cookies and web server logs
Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web Server Logs (see explanation below, “What Are Web Server Logs?”) to collect information about how our website is used. Information gathered through cookies and Web Server Logs may include sign-on information, the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
What are cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. Cookies should make your online experience easier and more personalized. If you choose to decline cookies, you may not be able to fully experience the features of this website.
What are web server logs?
All user activity on our website is stored onto log files residing on our servers. We register Internet Protocol (IP) addresses to accumulate web traffic reports, analyze trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use.
Disclosing of information to third parties
We do not disclose personal information to third parties except as outlined in this policy. We may provide aggregate information to affiliated entities and other business entities about our registered users, website traffic patterns, Internet network activity information (e.g., browsing or search history and other information regarding interaction with the website), geolocation data, and related website information to our affiliates, partners or reputable third parties, but this information will not include personally identifying data. We do not sell your personal information to any individual or entity.
Other uses and disclosures
Third party advertisements and links to other websites
Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
Personally, identifiable information is stored on our server and is not publicly accessible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures in place to protect the loss, misuse and alteration of the information under our control. Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We are not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the website. We do not make, and expressly disclaim, any representation or warranty, express or implied, regarding the security or integrity of the website and your personal information.
Right to access to and deletion of personal information
You may submit requests to access or delete personal information provided too and collected by Tension Design over the past 12 months. Tension Design will respond to verifiable requests to access or delete personal information provided to Tension Design within 45 days after you made the request. Such personal information includes the categories of information we collected about you, including personal identifiers and commercial information. Tension Design’s commercial purposes for collecting the information about you, and the specific pieces of information collected about you. The right to deletion does not apply if Tension Design must retain the personal information to (1) provide goods or services to you, (2) detect or resolve security- or functionality-related issues, (3) comply with the law, (4) conduct research in the public interest, (5) safeguard the right to free speech, or (6) carry out any actions for internal purposes that you might reasonably expect.
We cannot respond to any request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We do not discriminate
Tension Design will not discriminate against you for exercising your rights pertaining to your personal information, including not doing any of the following: (1) denying services to you; (2) charging different prices or rates for services; (3) providing a different level or quality of services; (4) suggesting that you will receive a different price or rate for services or a different level or quality of services.